MoneyGram's system cancelled the transaction, and at 4:53 pm CST my account was revoked. My Online Transaction Cancelled by Western Union. What should I Do? Voice your opinion today and hear what 3915 customers have already said. My experiences with MoneyGram have been nothing but positive. WorldRemit is a … If they had not cancelled my account I could have gotten it for free. Notice: This is an old thread. Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985, which are licensed as Money Transmitters by the New York State Department of Financial Services. Can I recall a paid transaction? It has been 3 weeks and my money is not yet returned. Funny I'mlooking at my account online now and it say debit-WESTERN UNION-. Another 30 minutes of me bollocking them and not accepting apologies and being put on hold, and MoneyGram again agreed to let me transfer the money. I can no longer sign in to my account. I received an email confirmation of cancellation stating a charge will show on my account but the credit will be completed in 3 to 10 business days. Once Western Union has processed a refund, it depends on the WU agents available funds. I have verified the charge with my bank showing on 05/14/20 and no credit as of 6/12/20. When we notice the balance of your linked checking account is low, we do our best to pause automatic investments, such as Round-Ups and Recurring Investments. I've never had a problem sending money to the same place from a physical store location, however it makes me wonder if goverment agencies are watching certain vendors. I was told by the agent that certain names of receivers appear that raise a red flag and therefore transaction is denied. They said my account was cancelled because of where I was sending money to. Kiss my *** western union..... bad company for business. For security reasons, Western Union cannot proceed with your request without proper verification of a transaction. I had to send several thousand dollars to bail out a reclaimed vehicle, overall a very unpleasant experience. 4 . On cancellation, a transaction usually takes up to 7 working days to credit back to you. Give the agent the completed form with applicable funds (including transaction fees). Another MoneyGram rep on the line to follow up my email. Just cancelled. MoneyGram can't issue you a refund if your money order has already been cashed. Common problems addressed by the customer care unit … I have to send money and the transaction isn't processing and it says to call moneygram Change name of receiver on moneygram transaction My son tried to send me money. I tried to find out why they cancelled it, and deleted my profile, but all they can say is for "security reasons." Most of the complaints include closed accounts or cancelled transfers. Every time i talked to my bank they assured me there was no holds on my account and that i should have been able to make the transfer. Bring identification and any information you have about the money order to start the process. If you sent money internationally, you have the right to cancel the transfer at no cost if it meets certain conditions: You used a remittance transfer provider to send a remittance transfer, as defined under federal law. That's when things got worse. After a few days, they cancelled my transaction and cannot be contacted via online chat, email nor phone. It’s best if you have a receipt from your original money order purchase. But yeah, they say they didn't take it out. Again I was told the transaction would not be going through. My money. On 5/12/20 I used Moneygram to send my son $140. I want a copy of all my MoneyGram transaction going back 6 years. Neither company will tell the sender who … Reply 0 0. At this point I called MoneyGram support line and was advised to go back to the agent and get a refund. It has been 27 business days. “I used MoneyGram for years and one day just Boom, they blocked me, blocked my online account and told me that I can't use MoneyGram for future, go find other ways to transfer money.. The response was still the same - transaction cancelled. More . Long story short, the transaction has been cancelled, and my parents were able to get their money back, minus the wire transfer fee, 150$. Do you agree with MoneyGram U.S. | Money Transfer ’s 4-star rating? | Read 81-100 Reviews out of 3,915. ; The money hasn’t been deposited or picked up by the recipient, and you paid for the transfer less than 30 minutes ago. They cancelled my transaction and deleted my profile, leaving her wondering when the money was coming. My niece needed the money teice snd my bank transfer but refused to acknowledge receipt my! 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